Terms of Service

Effective Date: January 1, 2024

1. Acceptance of Terms

By accessing or using Cranston AI's services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you do not have permission to access our Services.

2. Description of Services

Cranston AI provides AI-powered accounting and bookkeeping services, including but not limited to:

  • Automated bookkeeping and transaction categorization
  • Financial statement preparation
  • Tax preparation assistance
  • Financial analytics and reporting
  • Integration with banking and financial institutions

3. Account Registration

3.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts to use our Services.

3.2 Account Information

You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and promptly update your account information
  • Maintain the security of your password and account
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

4. Acceptable Use

You agree not to:

  • Use the Services for any unlawful purpose or in violation of any regulations
  • Upload or transmit viruses, malware, or any other harmful code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Interfere with or disrupt the Services or servers
  • Use the Services to process fraudulent transactions or engage in money laundering
  • Misrepresent your identity or affiliation with any person or entity
  • Scrape, data mine, or use automated methods to access the Services
  • Violate the intellectual property rights of others

5. Payment Terms

5.1 Subscription Fees

  • Services are provided on a subscription basis
  • Fees are based on your selected plan and usage tier
  • All fees are quoted in US dollars unless otherwise specified

5.2 Billing

  • Subscription fees are billed monthly or annually in advance
  • You authorize us to charge your payment method on a recurring basis
  • Tax filing services are billed separately as specified in your plan

5.3 Refunds

  • Monthly subscriptions may be cancelled at any time with no refund for partial months
  • Annual subscriptions may be cancelled with a pro-rated refund for unused months
  • Tax filing fees are non-refundable once work has commenced

6. Intellectual Property

6.1 Our Property

All content, features, and functionality of the Services, including software, text, images, graphics, logos, and trademarks, are owned by Cranston AI and protected by intellectual property laws.

6.2 Your Data

You retain all rights to your financial data and business information. By using our Services, you grant us a license to use, process, and store your data solely for the purpose of providing the Services.

6.3 Feedback

Any feedback, suggestions, or ideas you provide about the Services may be used by us without any obligation to compensate you.

7. Privacy and Data Security

Your use of our Services is also governed by our Privacy Policy. We implement industry-standard security measures to protect your data, but cannot guarantee absolute security.

8. Third-Party Services

8.1 Integrations

Our Services may integrate with third-party services (banks, payment processors, etc.). Your use of these integrations is subject to the third parties' terms and privacy policies.

8.2 Third-Party Links

We are not responsible for the content or practices of any third-party websites linked from our Services.

9. Disclaimers

9.1 Service Availability

We strive for 99.9% uptime but do not guarantee uninterrupted or error-free service.

9.2 Financial and Tax Advice

Our Services provide tools and information but do not constitute professional financial, tax, or legal advice. You should consult qualified professionals for specific advice.

9.3 Accuracy

While we use advanced AI technology, we do not guarantee 100% accuracy in categorization, calculations, or recommendations. You are responsible for reviewing and verifying all outputs.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES
  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM
  • THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES

11. Indemnification

You agree to indemnify and hold harmless Cranston AI, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from:

  • Your use of the Services
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your financial or tax reporting obligations

12. Termination

12.1 By You

You may terminate your account at any time through your account settings or by contacting support.

12.2 By Us

We may suspend or terminate your account if:

  • You violate these Terms
  • You fail to pay fees when due
  • We are required to do so by law
  • We discontinue the Services

12.3 Effect of Termination

Upon termination:

  • Your access to the Services will cease
  • We will provide you with a copy of your data for 30 days
  • After 30 days, we may delete your data unless legally required to retain it

13. Dispute Resolution

13.1 Arbitration

Any disputes arising from these Terms or the Services shall be resolved through binding arbitration in accordance with the American Arbitration Association rules.

13.2 Exceptions

You may bring claims in small claims court if eligible. Either party may seek injunctive relief for intellectual property violations.

13.3 Class Action Waiver

You agree to bring claims only in your individual capacity and not as part of any class action.

14. General Provisions

14.1 Governing Law

These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles.

14.2 Entire Agreement

These Terms constitute the entire agreement between you and Cranston AI regarding the Services.

14.3 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in effect.

14.4 Waiver

Our failure to enforce any right or provision shall not constitute a waiver of that right or provision.

14.5 Assignment

You may not assign these Terms without our consent. We may assign these Terms without restriction.

15. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Services. Your continued use after changes constitutes acceptance of the new Terms.

16. Contact Information

For questions about these Terms, please contact us at:

Cranston AI
Email: legal@cranston.ai
Address: [Your Company Address]
Phone: [Your Phone Number]