Privacy Policy

Effective Date: January 1, 2024

1. Introduction

Welcome to Cranston AI ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and use our services, and tell you about your privacy rights and how the law protects you.

2. Information We Collect

2.1 Information You Provide to Us

  • Account Information: When you create an account, we collect your name, email address, company name, and password.
  • Financial Information: To process payments and provide our accounting services, we collect billing information and payment details.
  • Business Information: We collect information about your business operations, financial transactions, and accounting data to provide our services.
  • Communication Data: We collect information you provide when you contact our support team or communicate with us.

2.2 Information We Collect Automatically

  • Usage Data: We collect information about how you interact with our services, including pages visited, features used, and actions taken.
  • Device Information: We collect information about the device you use to access our services, including IP address, browser type, operating system, and device identifiers.
  • Cookies and Similar Technologies: We use cookies and similar tracking technologies to improve your experience and analyze usage patterns.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, security alerts, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, prevent, and address technical issues and fraudulent activities
  • Comply with legal obligations and enforce our terms of service

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors who perform services on our behalf
  • Legal Requirements: We may disclose your information if required by law or in response to valid legal requests
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
  • Consent: We may share your information with your consent or at your direction

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. We will also retain usage data for internal analysis purposes.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate personal information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your personal information in a portable format
  • Opt-out: Opt-out of marketing communications

To exercise any of these rights, please contact us at privacy@cranston.ai.

8. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, disclose, and sell
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of your personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

9. European Data Protection Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to be informed about the collection and use of your personal data
  • Right to access your personal data
  • Right to rectification of inaccurate personal data
  • Right to erasure ("right to be forgotten")
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing
  • Rights related to automated decision-making and profiling

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate safeguards to ensure that your personal information remains protected.

12. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Effective Date" at the top. We encourage you to review this privacy policy periodically.

13. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at:

Cranston AI
Email: privacy@cranston.ai
Address: [Your Company Address]
Phone: [Your Phone Number]